|
When we started out, we were called Workshop On Wheels (WOW). Catchy, huh? That was 20 years ago. I have been fixing things for homeowners and property owners ever since, and I still do all the work myself. WOW was not actually my idea. My boss, at the time, started the company with a fresh perspective on honey-do's: - On-time arrivals
- Reliable communication
- Neat professional work (neat workers)
- A reasonable rate — for an expert craftsman
- A fix or don’t pay promise
- Reliable warranties
- Ethical business practice and accountability.
I bought the business 15 years ago and I have run it with the same principles in mind. I know my customers really don't want: expensive amateurs, semi-pro equipment, no-shows / late shows / excuses, repairmen who aren't prepared and can't communicate, charges without results! Only the name has changed: The Bailey Works Group, or just "Bailey Works", because that's what I do. |
|
Maybe you've tried those franchised handy persons... - Was the dispatched technician experienced, knowledgeable and skillful?
- Was the truck organized and well stocked with professional tools?
- Had the technician ever actually performed this task before?
- Do you know most of your bill went to pay persons you never met?
I charge less than the franchises and the bill pays for my time, my truck, and my tools. There's truly no comparison.I have 20 plus years of experience in multiple trades: carpentry, electrical, HVAC, and plumbing. There's not much I haven't seen or done in that time. If its broken I can fix it or find a reasonable replacement. |
|
|
|
